Southern Association Management (SAM) is a well-established and
seasoned management company. We currently manage fifty-eight condominiums, HOA,
and Master Associations ranging from 10 to 275 units or homes including
commercial properties. SAM is very familiar with multi-use condominium where
owners reside full time, utilize the unit as a second home, rent thru long term
lease, and have commercial space. SAM also has experience with boat docks/marinas.
SAM first and foremost wants to make a positive difference in
the association both facilities wise and ownership experience. Maintaining current property values and
increasing them over time is the goal we strive for so owners may take great
advantage of their investment. Establishing and enforcing rules, keeping all
things in working order, and keeping the condominium clean is paramount to the
enjoyment of living or vacationing at condominium. It is a partnership with the
Board of Directors that these things can be accomplished.
Communication with the Board and entire Ownership is the key to
success. Utilizing all available tools to include an association web site,
association calendars, newsletters (sample included), email blasts, personal
phone calls, the CAM and SAM will "over communicate" with the Owners.
The CAM will send the Board of Directors weekly updates on all open issues,
projects and events of the week. The CAM and SAM Managing Partners will return
phone calls and return emails as soon as possible.
Maintaining the common property both in the short term and over
the long haul is a particular strong suit of SAM. In the past eight years we
have overseen major renovations and structural reconstitution of several beach
front condominiums. We've implemented daily, weekly, monthly and annual
inspection programs to prevent such needs in others. No CAM in SAM stands alone
as we bring the entire team together weekly to discuss best practices, who are
the best venders, and how to assist each other. We provide continuing education
and training to CAMs and maintenance staff on Risk Management, Preventative
Maintenance, Systems Maintenance, etc.
SAM sources the right vendor, contractor, or professionalservice for the associations we manage. SAM will not take any "kickpacks", percent overage, or otherwise benefit financially from those we
obtain services from on behalf of the association. In garnering the CPA,
engineer, landscaper, painter, pest control or whomever, SAM looks to obtain the
best value for the association, not SAM. We work closely with the Board of
Directors to develop a detailed RFP and Scope of Work and only form there can
we perform competitive bid process. Fortunately, SAM's size and reputation on
the Emerald Coast allows us to leverage pricing for the Association. Being a
company in the business for this long, we know the venders to go after and the
ones to avoid. Once in place the CAM and others at SAM make sure performance is
up to the contractual agreement and standards set in the scope of work.